Frequently Asked Questions
Everything you need to know about shopping for your little ones at Ninos Kids Store.
How do I determine the right size for my child?
We provide a detailed size guide on each product page. Since children grow quickly, we generally recommend sizing up if your child is between sizes to ensure a comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or an exchange for a different size.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are your fabrics safe for sensitive skin?
Yes, we prioritize high-quality, breathable materials like organic cotton and hypoallergenic blends to ensure our clothing is gentle on your child's delicate skin.
Can I track my order once it has been placed?
Absolutely! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.