Returns & Exchanges
At Ninos Kids Store, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If the fit isn't perfect, we are here to help you find the right size or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unwashed and unworn clothing back into its original packaging, ensuring all designer tags and labels remain securely attached.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and tape it clearly to the outside of your return parcel.
- 4.Drop Off and Refund
Hand your package to the designated courier; once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.